Diamond Baguette Cluster Ring in 18K White Gold |

Shipping & Delivery

Every Auvier piece is handled with the same care with which it was crafted.

Each order from Auvier Jewelry is packaged and shipped with precision, protection, and purpose.
From our hands to yours, we ensure that your jewelry arrives safely, beautifully, and on time.

Processing Time

All in-stock pieces are prepared for shipment within 1-3 business days after your order is confirmed.
Each item undergoes a final quality inspection before being packaged for delivery.

Made-to-order and custom pieces may require additional time for production — typically 2–3 weeks, depending on the design.
If your order includes both in-stock and custom items, we’ll ship them together once all pieces are ready unless otherwise requested.

Shipping Options

We offer secure, insured shipping through trusted carriers such as FedEx, UPS, or DHL, depending on your region.

Auvier Note: All shipments include insurance coverage until the moment your package is safely delivered and signed for.

International Orders

We proudly ship worldwide.
International customers are responsible for any applicable customs duties, import taxes, or brokerage fees once the package arrives in the destination country.

Auvier Jewelry is not responsible for customs delays, but we’ll always assist with tracking and documentation when possible.

Order Tracking

Once your order is shipped, you’ll receive an email with your tracking number and a direct link to monitor your package in real time.

If you do not receive a tracking email within 5 business days of your order, please contact:
📧 support@auvierjewelry.com

Signature & Delivery

For security, all Auvier packages require a signature upon delivery.
We cannot ship to P.O. boxes or forwarding addresses to ensure safe delivery.

If you need to adjust delivery timing or location, please reach out to the carrier directly using your tracking number.

💫 Packaging & Presentation

Every Auvier order arrives in our signature keepsake box and pouch, elegantly packaged for gifting or personal storage.
Our materials are sustainably sourced and designed to be reused — part of our ongoing commitment to conscious luxury.

🔒 Lost or Damaged Packages

While extremely rare, if your order arrives damaged or appears lost in transit, contact our support team within 7 days of the delivery date:
📧 support@auvierjewelry.com

We’ll work directly with our carrier partners to resolve the issue or arrange a replacement whenever possible.

✨ Auvier Assurance

Your jewelry’s journey is as important as its craftsmanship.
Every order is inspected, insured, and carefully packed — because luxury is not just in what you receive, but how it arrives.

✨ Auvier Fine Jewelry — Pure. Natural. Eternal.

We want every Auvier piece to feel as perfect as it looks.

At Auvier Jewelry, each creation is crafted with care, precision, and the highest attention to detail.
If for any reason your piece doesn’t meet your expectations, we’re here to make it right.

Our goal is simple: to ensure that every customer feels as confident in our service as they do wearing our jewelry.

Eligibility for Returns

We accept returns or exchanges within 14 days of delivery for most items, provided they meet the following conditions:

• The item is unworn, unused, and in its original packaging.

• The original tags, certificates, and packaging are included.

• The piece has not been altered, engraved, or resized after purchase.

To initiate a return or exchange, please contact our client care team at:
📧 returns@auvierjewelry.com

Once your request is received, we’ll provide a prepaid return label and detailed instructions.

Non-Returnable & Final Sale Items

Certain pieces are made especially for you and therefore cannot be returned:

• Custom or personalized orders

• Engraved or modified pieces

• Made-to-order designs

• Gift cards

If your item was damaged during shipping or arrives with a manufacturing defect, please notify us within 7 days of receipt, and we will arrange for an immediate replacement or repair.

Exchanges

If you wish to exchange your item for a different size, color, or style, please contact us within 14 days of delivery.
Exchanges are subject to product availability.

Once your returned item is received and inspected, we will begin processing the new order.

Auvier Note: Each piece is handcrafted in limited quantities — we encourage early communication to ensure your preferred item is available.

Refunds

After your return is received and inspected, you’ll receive an email confirming approval.
Approved refunds are issued to your original method of payment within 7–10 business days, excluding shipping charges.

In cases where a refund cannot be issued (e.g., custom orders), you may be offered store credit toward a future purchase.

Repairs & Warranty

All Auvier jewelry comes with a one-year craftsmanship warranty, covering manufacturing defects.
This does not include wear-and-tear, accidental damage, or misuse.

We proudly offer:

• Complimentary inspections and polishing during the first year.

• Lifetime professional repair services at a preferred client rate.

To request a repair or inspection, contact:
📧 support@auvierjewelry.com

✨ International Returns

For international orders, customers are responsible for return shipping and customs duties unless the return is due to an error or defect.
We recommend using a trackable, insured service to ensure safe delivery.

🕊️ Our Commitment

Every Auvier piece is crafted to last a lifetime — and our service reflects the same promise.
From the moment you receive your order to every sparkle it holds after, we’re here to ensure your experience is as exceptional as your jewelry.

✨ Auvier Fine Jewelry — Pure. Natural. Eternal.

Find Your Perfect Fit | Auvier Fine Jewelry

The Beauty of a Perfect Fit

At Auvier, we believe true luxury is more than how jewelry looks — it’s how it feels.
The right fit ensures comfort, balance, and the effortless elegance that defines every Auvier piece.
Whether it’s a ring that slides on like a second skin, a bracelet that rests delicately on your wrist, or a necklace that frames your neckline perfectly — precision matters.

This guide will help you find your ideal size for rings, bracelets, and necklaces, all from the comfort of home.

1. Ring Size Guide

How to Measure Your Ring Size at Home

1. Using a String or Paper Strip:

   • Cut a thin strip of paper or string.

   • Wrap it around the base of your finger — snug, but not tight.

   • Mark where it overlaps and measure the length in millimeters.

   • Match the measurement to the Auvier chart below.

2. Using an Existing Ring:

   • Measure the inside diameter of a ring that fits comfortably.

   • Compare it with the chart for your perfect match.

3. Pro Tip:

   • Measure at room temperature, preferably in the evening. Fingers tend to swell slightly during the day or in warm conditions.

Auvier Ring Size Chart (US)

Auvier Tips for Perfect Sizing

• If your ring size falls between two sizes, always choose the larger half size for comfort.

• For wide bands, go up by a half size; for thin or delicate rings, your regular size will fit perfectly.

• The ring should slide over the knuckle with light resistance and feel snug but comfortable once in place.

Auvier Note: For engagement or wedding rings, comfort fit bands are slightly rounded on the inside — offering a luxurious, barely-there feel.

2. Bracelet Size Guide

How to Measure Your Wrist

1. Wrap a flexible tape measure or string around your wrist just below the wrist bone.

2. Note the measurement in inches or centimeters.

3. Add extra length depending on your preferred fit:

Standard Bracelet Sizes

Auvier Note: For stacking or layered looks, vary bracelet lengths by 0.5–1 inch for graceful movement.

3. Necklace Length Guide

Necklaces frame your face, neckline, and outfit — each length creates a distinct mood.

Layering Tips

• Combine a 16”, 18”, and 20” chain for a timeless layered effect.

• Mix metals or gemstones for dimension and personality.

• Keep proportions balanced — lighter chains at the top, heavier below.

Auvier Tip: Choose your necklace length to complement your neckline — shorter for high collars, longer for open necklines.

4. Earrings & Proportion

While earrings don’t require sizing, proportions matter.

• Studs (4–6 mm): Subtle, everyday elegance.

• Hoops (20–40 mm): Modern and flattering.

• Drops (30–60 mm): Ideal for evening or statement wear.

Auvier Note: Balance earring size with hairstyle and face shape — longer earrings elongate, while round studs soften features.

5. Printable & Interactive Tools

Enhance the experience with downloadable and interactive aids:

• Printable Ring Sizer (PDF): To measure at home accurately.

• Visual Necklace Chart: To show lengths on a model silhouette.

• Bracelet Fit Calculator: Convert wrist measurements to recommended bracelet sizes.

Auvier Note: These tools make Auvier’s website the ultimate resource for precision and confidence in every purchase.

6. Professional Assistance

Still unsure?
Our Auvier specialists are always available to help you find the perfect size. Contact us through support@auvier.com or via our live chat for personalized assistance.

7. The Auvier Promise

Every Auvier piece is crafted with comfort, balance, and longevity in mind.
We believe fine jewelry should not only look beautiful — it should feel effortless.
Because true luxury is precision in every detail.